Find a Tender Service

Framework Agreement for Patient & Healthcare Communications & Related IT Services

NHS Commercial Solutions

Awarded
services
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from NHS Commercial Solutions, and hundreds more across the UK public sector.

Get tenders like this by email

New tenders like this one, in your inbox every morning. Starts with 14 days of Pro, no card needed.

Unsubscribe in one click. See our privacy policy.

Key details

Contracting authority
NHS Commercial Solutions
nhs
Region
Dorking
Delivery: United Kingdom
Sectors
IT & Software, Data & Digital
Contract value
£705,000,000ex VAT
Submissions closed
Not stated by buyer
Published
21 January 2025

Procurement

Contract period
25 February 2021 - 25 August 2025
5 years
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support
  • 48512000 Interactive voice response software package
  • 48515000 Video conferencing software package
  • 64200000 Telecommunications services
  • 64210000 Telephone and data transmission services
  • 64216120 Electronic mail services
  • 79512000 Call centre

What happened

NHS Commercial Solutions awarded this contract to Barrier Networks | BTS Holdings plc | ICNH Ltd trading as DrDoctor | Exponential-e Limited | Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd | Hill-Rom Ltd T/A Hillrom | Hospital Services Limited | Insight Direct (UK) Ltd | Intouch with Health Ltd | Multitone Electronics plc | Netcall Technology Limited | Softcat plc | Stanley Security Solutions Ltd | Visionable Ltd | ZIVVER B.V. worth £705,000,000 on 25 Feb 2021. The contract runs until 25 Aug 2025.

Description

The scope of services is as follows:

Lot 1: Patient Messaging Services

Lot 2: Medical Messaging Application (Pager Replacement)

Lot 3: Kiosk Display (Digital Signage)

Lot 4: Patient Check-In Management System

Lot 5: Patient-Friendly App Development

Lot 7: Video Conferencing System

Lot 10: Bespoke Services

Awarded suppliers (15)

Suppliers
  • Barrier Networks
  • BTS Holdings plc
  • ICNH Ltd trading as DrDoctor
  • Exponential-e Limited
  • Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd
  • Hill-Rom Ltd T/A Hillrom
  • Hospital Services Limited
  • Insight Direct (UK) Ltd
  • Intouch with Health Ltd
  • Multitone Electronics plc
  • Netcall Technology Limited
  • Softcat plc
  • Stanley Security Solutions Ltd
  • Visionable Ltd
  • ZIVVER B.V.
Award value
£705,000,000
Award date
25 February 2021

Contact

Address
The Atrium. Curtis Road., Dorking
Website
https://www.commercialsolutions-sec.nhs.uk/
Email
[email protected]
Phone
+44 1306646822

Identifiers

Buyer reference
4909-3327
Notice ID
001967-2025
OCID
ocds-h6vhtk-02ada0

Explore related tenders

External ID: fts-ocds-h6vhtk-02ada0 • Added 6 August 2026