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Online counselling and support service for children and young people

NHS North Central London Integrated Care Board

Awarded
services
Price only

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from NHS North Central London Integrated Care Board, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
London
Delivery: UKI43
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
3 February 2025

Procurement

Contract period
Until 3 February 2050
~25 years (est.)
Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 85121270 Psychiatrist or psychologist services

What happened

NHS North Central London Integrated Care Board awarded this contract to Kooth Digital Health Limited on 27 Jan 2025. The contract runs until 3 Feb 2050.

Description

Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.

Full description

Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors. Service description/care pathway. The Service Provider shall provide:  a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.  active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.  a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.  drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners  booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.

This notice is an intention to award a contract to the existing provider following direct award process C. The approximate lifetime value of the contract is 386,600 The expiring contract ends 31 March 2025 The contract term will be 1 year with no option to extend. The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026

Awarded supplier

Supplier
Kooth Digital Health Limited
Award date
27 January 2025

Contact

Identifiers

Buyer reference
C335375
Notice ID
003540-2025
OCID
ocds-h6vhtk-04db35

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External ID: fts-ocds-h6vhtk-04db35 • Added 6 August 2026