Safe Haven Plus - Citizens Advice Bureau provision

Dedicated worker to screen, accept or reject referrals made into Citizens Advice Bureau from Safe Haven. To conduct independent assessments of referrals into the service and offer a range of pathways to service users. To offer services including, but not limited to Benefits, Debt, Family, Employment, Housing and Consumer advice services.

Intending to award a contract to an existing provider following Direct Award Process C. Oxford Health considers that the existing provider is satisfying the existing contract and will likely satisfy the proposed new contract. Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the existing provider passed each of the criteria.