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EPES, CFU and Ophthalmic applications Support, Upgrade and Hardware Refresh

Business Services Organisation

Awarded
services
Northern Ireland

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Business Services Organisation, and hundreds more across the UK public sector.

Key details

Contracting authority
Business Services Organisation
Public authority - central government
Region
Belfast
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
21 March 2025

Procurement

Contract period
3 April 2025 - 31 December 2026
2 years
Procedure type
Direct award
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Business Services Organisation awarded this contract to ENTSERV UK LIMITED worth £5,500,000 on 21 Mar 2025. The contract runs until 31 Dec 2026.

Description

In June 2008, the Electronic Prescribing and Eligibility System (EPES) went live. The objective of the project was to capture prescription information from Community Pharmacies into a central EPES Database. This system was introduced to speed up pharmacy re-payments, allow for closer scrutiny of the prescribing and dispensing process, and reduce lost income through patients falsely claiming to be in receipt of a qualifying Social Security benefit.

Following its successful launch, EPES was extended to support Dental and Ophthalmic claims processing, the DOP system. This DAC will ensure continuity of services for the Family Practitioner System Team.

Failure to provision the extended support places BSO at serious risk of an application failure from which we would be unable to recover from. Contractor payments of approximately £576m per annum would be defaulted on and there would also be a risk of fraud as it would be impossible to process prescriptions and estimate payments manually.

DXC Technology will support the EPES systems for BSO. The scope of this Contract includes:

  • Planning and project management.
  • Procurement and support of 8 new workstations and scanners.
  • Assistance from DXC and Kodak Alaris to setup new workstations with the Kodak Alaris Kodak Info Input scanning software.
  • Health checks.
  • Perform renewal of the existing labor support contract.
  • Extension of Kodak support contract
  • Recompile of code to make it supportable.
  • ​Upgrade to Windows 11.

£1,080,186 has been previously directed awarded to DXC for support, maintenance, and upgrade works to support the EPES system. It is our intention to complete a further Direct Award to the value of £5,500,000.

This notice is to replace a previous notice which we have been unable to link - ocds-h6vhtk-04e93c

Awarded supplier

Supplier
ENTSERV UK LIMITED
Companies House: 00053419
Award value
£5,500,000
Award date
21 March 2025

Contact

Address
2 Franklin Street, Belfast, BT2 8DQ

Identifiers

Buyer reference
DAC20001
Notice ID
010600-2025
OCID
ocds-h6vhtk-04f72a

Explore related tenders

External ID: fts-ocds-h6vhtk-04f72a • Added 6 August 2026