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Solution Architecture, Design & Delivery Consultancy Services

Plymouth Community Homes Limited

Awarded
services

This tender has closed

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Key details

Contracting authority
Plymouth Community Homes Limited
Public authority - sub-central government
Region
Plymouth
Sectors
Professional Services & Consulting, Marketing & Communications
Contract value
£70,800ex VAT
Submissions closed
Not stated by buyer
Published
14 May 2025

Procurement

Contract period
17 March 2025 - 20 June 2025
0
Procedure type
Below threshold - without competition
CPV classifications
  • 79415200 Design consultancy services

What happened

Plymouth Community Homes Limited awarded this contract to DOUBLE DIAMOND DELIVERY LIMITED worth £70,800 on 5 Mar 2025. The contract runs until 20 Jun 2025.

Description

Phase 1 - Discovery Deliverables

  • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include:
  • To-be process maps (Level 2) plus customer journey maps
  • Highlight key business change and transformation decisions to enable future models
  • Review of project and solution delivery to date.
  • Recommendations for business and solution alignment.
  • Playback session (s)
  • Methodology and Framework approach showcased and modelled to internal teams

Phase 2 Definition Phase

  • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include:
  • To-be process maps (Level 3)
  • Highlight key business change and transformation decisions to enable future models
  • Replan and unblock existing project
  • Business requirements review, alignment to system configuration work
  • Playback session (s)
  • Methodology and Framework approach showcased and modelled to internal teams

Awarded supplier

Supplier
DOUBLE DIAMOND DELIVERY LIMITED
Companies House: 13676691
Award value
£70,800
Award date
5 March 2025

Contact

Address
Plumer House, Plymouth, PL6 5DH
Email
[email protected]

Identifiers

Buyer reference
CSIT/1832/1877
Notice ID
021265-2025
OCID
ocds-h6vhtk-05131e
Companies House
IP030637
PPON
PQHR-8758-LZBN

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External ID: fts-ocds-h6vhtk-05131e • Added 6 August 2026