Understanding and managing waits for assessment and support – defining and measuring timescales
Improvement & Development Agency
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Key details
Procurement
- 85000000 Health and social work services
What happened
Improvement & Development Agency awarded this contract to Changeology Group Ltd. The contract runs until 30 Jan 2026.
Description
This work builds on previous work undertaken for PCH in 2024/25 examining the experience of a range of councils around measuring timescales. This work will test and develop this in much greater depth. This universal work also runs alongside a parallel piece of targeted work (B6) supporting a small number of sites. Learnings from the targeted work will feed into this examination of timescales. It may also be, depending on timings, that this work is tested back out in some of the targeted sites.
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External ID: fts-ocds-h6vhtk-054f73 • Added 6 August 2026