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Provision of Customer Information System (CIS) Support and Maintenance Services
First Greater Western Limited
Awarded
services
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from First Greater Western Limited, and hundreds more across the UK public sector.
Key details
Contracting authority
First Greater Western Limited
Private utility
Region
Wiltshire
Sector
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
2 July 2025
Procurement
Contract period
14 July 2025 - 30 June 2027
2 years
Procedure type
Direct award
CPV classifications
- 48100000 Industry specific software package
- 72212100 Industry specific software development services
What happened
First Greater Western Limited awarded this contract to WORLDLINE IT SERVICES UK LIMITED worth £747,413. The contract runs until 30 Jun 2027.
Description
Worldline provide Customer Information System (CIS) Support and Maintenance Services:
(a) provision of the Helpdesk;
(b) provision of the Preventative Maintenance;
(c) provision of the Corrective Maintenance;
(d) provision of the Data Feeds;
(e) provision of Reports;
(f) retention of the Records;
Awarded supplier
Supplier
WORLDLINE IT SERVICES UK LIMITED
Companies House: 08514184Award value
£747,413
Contact
Address
Milford House 1 Milford Street, Wiltshire, SN1 1HL
Email
Identifiers
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External ID: fts-ocds-h6vhtk-055755 • Added 6 August 2026