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Rough Sleeper Navigator Service

City of London Corporation

Awarded
services

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Key details

Contracting authority
Region
London
Contract value
£671,667ex VAT
Submissions closed
21 March 2025
Published
21 February 2025

Procurement

Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

City of London Corporation awarded this contract to Thames Reach Charity on 17 Jun 2025.

Description

The Rough Sleeper Navigator Service aims to provide enhanced, consistent and coordinated support to a targeted group of rough sleepers with multiple and complex needs, identified as "Target 1000" or "Living on the Streets". This group is defined by the number of rough sleeping episodes and contacts that they are recorded as having; demonstrating that they are high priority service users at much higher risk of developing or sustaining an entrenched rough sleeper lifestyle.

This client group, often transient, will be in a number of settings, including rough sleeping, temporarily accommodated or living in Supported Accommodation, dependant on their circumstances at the time. As such the service will be a flexible hybrid of street outreach and floating support.

This service will lead and coordinate support to address a wide range of complex service user needs and challenges,

amplifying the clients' voice and ensuring a cohesive multi agency approach to removing barriers; often extending beyond the local street outreach service's geographical scope. The primary goal is to provide support and a roadmap into sustainable accommodation solutions to end the individual's repeat rough sleeping

Awarded supplier

Supplier
Thames Reach Charity
Award date
17 June 2025

Contact

Address
Guildhall, London, EC2P 2EJ

Identifiers

Buyer reference
ITT_44
Notice ID
006632-2025
OCID
ocds-h6vhtk-04e62c

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External ID: fts-ocds-h6vhtk-04e62c • Added 6 August 2026