Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks
The Health and Care Professions Council
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Key details
Procurement
- 48510000 Communication software package
What happened
The Health and Care Professions Council awarded this contract to OPUS BUSINESS SYSTEMS LTD worth £236,210 on 25 Jul 2025. The contract runs until 13 Jan 2029.
Description
The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Microsoft Teams Voice and Five9 for customer-facing contact centre operations & the wider Internal teams in the organisation.
Awarded supplier
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Identifiers
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External ID: fts-ocds-h6vhtk-056a29 • Added 6 August 2026