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Digital Place for Local Public Services - Customer Experience Program

Tameside Metropolitan Borough Council

Awarded
services
Price only

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Tameside Metropolitan Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Ashton under Lyne
Delivery: North West England
Contract value
£900,000ex VAT
Submissions closed
Not stated by buyer
Published
6 August 2025

Procurement

Contract period
Until 6 August 2028
~3 years (est.)
Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Tameside Metropolitan Borough Council awarded this contract to Placecube Ltd worth £900,000 on 6 Aug 2025. The contract runs until 6 Aug 2028.

Description

3-year contract. The Council are seeking a Customer Experience Programme (CEP).

The initiative aims to enhance service delivery, improve customer interactions, and achieve operational efficiencies.

Awarded supplier

Supplier
Award value
£900,000
Award date
6 August 2025

Contact

Address
Tameside One, Ashton under Lyne, OL60GS
Contact name
PHILIP STEPHENS

Identifiers

Buyer reference
STAR UID 14870
Notice ID
046650-2025
OCID
ocds-h6vhtk-0582c6

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External ID: fts-ocds-h6vhtk-0582c6 • Added 6 August 2026