https://www.commercialsolutions-sec.nhs.uk/
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
- 48512000 Interactive voice response software package
- 48515000 Video conferencing software package
- 64200000 Telecommunications services
- 64210000 Telephone and data transmission services
- 64216120 Electronic mail services
- 79512000 Call centre
- 32000000 Radio, television, communication, telecommunication and related equipment
- 32320000 Television and audio-visual equipment
- 32510000 Wireless telecommunications system
- 48000000 Software package and information systems
- 64216100 Electronic message services
- 72230000 Custom software development services
- 72400000 Internet services
- 30200000 Computer equipment and supplies
- 30231300 Display screens
- 31682230 Graphic display panels
- 39133000 Display units
- 72300000 Data services
- 48983000 Development software package
- 72260000 Software-related services
- 32232000 Video-conferencing equipment
- 72212515 Video conferencing software development services
What happened
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions awarded this contract to ICNH Ltd trading as DrDoctor | Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd | BTS Holdings plc | Insight Direct (UK) Ltd | Netcall Technology Limited | Barrier Networks | Hill-Rom Ltd T/A Hillrom | Multitone Electronics plc | Stanley Security Solutions Ltd | Softcat plc | ZIVVER B.V. | Exponential-e Limited | Hospital Services Limited | Intouch with Health Ltd | Visionable Ltd worth £15,000,000 on 25 Feb 2021.
Description
This Voluntary ex-ante Transparency Notice (VEAT notice) is a tool used in public procurement to provide transparency on a Framework Agreement currently in force. The details of the Framework Agreement is provided below.
NHS Commercial Solutions has let this Framework Agreement subsequent to a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2020/S 145-358199).
Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for four years with no option to extend.
The Framework has been structured to incorporate seven lots, which are:
Lot 1: Patient Messaging Services
Lot 2: Medical Messaging Application (Pager Replacement)
Lot 3: Kiosk Display (Digital Signage)
Lot 4: Patient Check-In Management System
Lot 5: Apps Development Services
Lot 6: Social Marketing Services – Not awarded
Lot 7: Video Conferencing System
Lot 8: In-Patient Infotainment Management System – Not awarded
Lot 9: Medical Representative Check-In Software System – Not awarded
Lot 10: Bespoke Services
Awarded suppliers (15)
- ICNH Ltd trading as DrDoctor
- Healthcare Communications UK Ltd T/A IMIMobile Europe Ltd
- BTS Holdings plc
- Insight Direct (UK) Ltd
- Netcall Technology Limited
- Barrier Networks
- Hill-Rom Ltd T/A Hillrom
- Multitone Electronics plc
- Stanley Security Solutions Ltd
- Softcat plc
- ZIVVER B.V.
- Exponential-e Limited
- Hospital Services Limited
- Intouch with Health Ltd
- Visionable Ltd
Contact
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-058ad3 • Added 6 August 2026