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Customer Image Capture Service

Nottingham Community Housing Association Limited

Confirmed tender
services
SME-friendly

Key details

Contracting authority
Nottingham Community Housing Association Limited
Public authority - sub-central government
Region
Nottingham
Contract value
Not stated by buyer
Deadline
10 October 2025
Published
9 September 2025

Procurement

Contract period
2 February 2026 - 1 February 2028
2 years
CPV classifications
  • 22315000 Photographs
  • 24931210 Photographic developers
  • 48328000 Image-processing software package
  • 48445000 Customer Relation Management software package
  • 72212328 Image-processing software development services
  • 79342310 Customer survey services
  • 79342311 Customer satisfaction survey
  • 79342320 Customer-care services

What happened

The contract runs until 1 Feb 2028.

Description

Nottingham Community Housing Association (NCHA) will be inviting Soft market testing returns from organisations for the provision of Customer Image Capture.

The purpose of this service is to enable NCHA to quickly and easily gather photographs from customers of repairs being reported. With the image being easily linked to the created job number within our MRI repairs platform.

The photo must be accessible for our colleagues and be provided to our operative mobile devices in advance of a job being carried out.

Please request the documentation via the In-Tend portal, and submit your response by 5pm on the 10th of October 2025.

How to engage

Customer Image Capture Service - Soft Market Testing

Contact

Address
Clifton Place, 9 Fairham Brook Drive, Nottingham, NG11 8PY

Bid documents

Sign up free to open bid documents and download specifications directly.

Identifiers

Buyer reference
NCHA202528
Notice ID
055070-2025
OCID
ocds-h6vhtk-0596d1
Companies House

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External ID: fts-ocds-h6vhtk-0596d1 • Added 6 August 2026