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Out of Hours Telephone Service

Great Yarmouth Borough Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Great Yarmouth Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Great Yarmouth Borough Council
Public authority - sub-central government
Region
Great Yarmouth
Contract value
£50,000ex VAT
£60,000 inc VAT
Submissions closed
3 June 2025
Published
1 May 2025

Procurement

Contract period
9 July 2025 - 7 July 2028
3 years
Procedure type
Below threshold - open competition
CPV classifications
  • 64214200 Telephone switchboard services
  • 64220000 Telecommunication services except telephone and data transmission services
  • 79511000 Telephone operator services

What happened

Great Yarmouth Borough Council awarded this contract to Careium Ltd worth £42,000 on 23 Jun 2025. The contract runs until 7 Jul 2028.

Description

On behalf of Great Yarmouth Borough Council, East Suffolk Council are looking to procure an Out of Hours Telephone Service Operator to receive and handle calls from local residents.

Awarded supplier

Supplier
Careium Ltd
Award value
£42,000
Award date
23 June 2025

Contact

Address
Town Hall, Great Yarmouth, NR30 2QF

Identifiers

Buyer reference
2598-RFQ-O
Notice ID
018464-2025
OCID
ocds-h6vhtk-050b78

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External ID: fts-ocds-h6vhtk-050b78 • Added 6 August 2026