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Automated Text Redaction Solution

The Police and Crime Commissioner for Surrey

Awarded
goods
Price only

This tender has closed

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Key details

Contracting authority
The Police and Crime Commissioner for Surrey
Public authority - sub-central government
Region
Guildford
Contract value
£337,593ex VAT
£405,111 inc VAT
Submissions closed
14 July 2025
Published
19 June 2025

Procurement

Contract period
1 September 2025 - 31 August 2027
2 years
Possible extension to 1 September 2033 · 8 years in total
Procedure type
Open procedure
CPV classifications
  • 48000000 Software package and information systems
  • 48100000 Industry specific software package
  • 48170000 Compliance software package
  • 48190000 Educational software package
  • 48300000 Document creation, drawing, imaging, scheduling and productivity software package
  • 48310000 Document creation software package
  • 48311000 Document management software package
  • 48311100 Document management system
  • 48317000 Word-processing software package
  • 48422000 Software package suites

What happened

The Police and Crime Commissioner for Surrey awarded this contract to TeraDact UK LTD worth £434,240 on 6 Aug 2025. The contract runs until 31 Aug 2027.

Description

The Police and Crime Commissioner for Surrey, on behalf of themselves and the following authorities;

  • The Police and Crime Commissioner for Sussex
  • The Chief Constable for Thames Valley Police, acting on behalf of The Chief Constanble for Hampshire and Isle of Weight Constabulary
  • The Police, Fire and Crime Commissioner for Northamptonshire (acting as Policing Body for Northamptonshire)

They are running this single stage open process to award a contract for the provision of an automated text redaction solution, as detailed in the Invitation to Tender and Statement of Requirement.

The contract(s) will be for an initial 2 years with the option to extend further for up to 8 x 12 month increments.

Whilst participating under one tender, each Authority will have the option to contract with the successful supplier, with individual contracts.

The anticipated commencement date of the Contract is 1st August 2025, with an appetite to the solution going live shortly after.

Police Forces routinely handle large volumes of sensitive information across a range of operational and administrative contexts. Whether processing crime reports, body worn video transcripts, witness statements or disclosure bundles, there is a consistent and critical need to protect personally identifiable information (PII), safeguarding data subjects and maintaining compliance with legal obligations such as the UK GDPR, the Data Protection Act 2018, and Criminal Procedure and Investigations Act (CPIA) requirements.

Automated text redaction software offers an opportunity to streamline workflows, reduce the burden on staff, and ensure consistent application of redaction rules. By leveraging AI or rules-based automation, forces can safeguard sensitive context while freeing up valuable time and resources for high value tasks, ultimately improving service delivery, data security and public trust

Awarded supplier

Supplier
TeraDact UK LTD
Award value
£434,240
Award date
6 August 2025

Contact

Address
PO Box 412, Guildford, GU3 1YJ
Contact name
Paige Ward

Identifiers

Buyer reference
JPS2015
Notice ID
033829-2025
OCID
ocds-h6vhtk-05504c

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External ID: fts-ocds-h6vhtk-05504c • Added 6 August 2026