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HAC5910 - Tower Hamlets Generic Women’s Refuge

Tower Hamlets

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Tower Hamlets, and hundreds more across the UK public sector.

Key details

Contracting authority
Tower Hamlets
local council
Region
London
Contract value
£765,000ex VAT
Submissions closed
23 December 2024
Published
18 November 2024

Procurement

Contract period
1 April 2025 - 21 November 2025
5 years
Contract review date
11 April 2027
Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Tower Hamlets awarded this contract to Hestia Housing and Support worth £445,836 on 29 Sept 2025. The contract runs until 21 Nov 2025.

Description

Tender for provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse. Provision of the support staff to fulfil this requirement.

Contract is for an initial period of three years, with the option to extend for a further two 12-month periods, at circa £153,000 per year. The estimated value for the five year term is £765,000

Full description

Tower Hamlets has a proud history of supporting people who are socially excluded through the delivery of personalised, early intervention housing support services.

Tackling violence against women and girls (VAWG) is a key priority for the Council and has developed the Tower Hamlets Violence Against Women and Girls Strategy 2019-24. This strategy sets out our priorities and commitments for tackling all forms of gendered violence. The provision of supported emergency accommodation which offers Asian women with their children an immediate safe route out of homes where they have experienced domestic abuse is key to meeting this commitment.

Further to this the new Domestic Abuse Act 2021 places a duty on local authorities in England to provide support to victims of domestic abuse and their children in refuges or other safe accommodation.

Tower Hamlets Council delivers our refuge provision within a pan-London strategic response to domestic violence working closely with the Greater London Authority (GLA) and specifically the Mayors Office for Policing & Crime (MOPAC). London’s draft strategy for consultation was published on 5th November 2021, informed by a London needs assessment. The final Domestic Abuse Safe Accommodation Strategy was published in December 2021

The service will deliver as a minimum:

  • 5 hours per week, per person of direct support
  • It should include as a minimum a first point of contact for service users during the operating hours.

Full information can be found in the tender documents

Additional information

2 extension option(s) available, 0 taken; up to 12 months in total

Option: 12 months, from 2028-04-01, to 2029-03-31, Option to extend for 12 months

Option: 12 months, from 2029-04-01, to 2030-03-31, Option to extend for 12 months

Awarded supplier

Supplier
Hestia Housing and Support
Award value
£445,836
Award date
29 September 2025

Contact

Address
New Town Hall, 160 Whitechapel Road London, E1 1BJ
Contact name
Ms Kelly Kerr

Identifiers

Buyer reference
DN752449
Notice ID
037744-2024
OCID
ocds-h6vhtk-04bdd6

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External ID: fts-ocds-h6vhtk-04bdd6 • Added 6 August 2026