Independent Mediation Service for Education Health and Care Assessments and Reviews and Disagreement Resolution Service for SEND.
Durham County Council
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Durham County Council, and hundreds more across the UK public sector.
Key details
Procurement
- 80000000 Education and training services
- 85000000 Health and social work services
What happened
Durham County Council awarded this contract to WHY MEDIATE LIMITED on 17 Oct 2025. The contract runs until 12 Oct 2027.
Description
This contract is for Independent Mediation Service for Education, Health and Care Assessments and Reviews and Disagreement Resolution Service for Special Education Needs and/or Disabilities (SEND). Durham County Council is looking for a single provider to deliver this service.
It is a requirement of the Special Educational Needs and Disabilities (SEND) Code of Practice: 0 to 25 years that all local authorities must have in place a mediation information and advice service which is independent of the local authority. This service will offer independent mediation to families and will provide an opportunity to resolve issues linked to requests for an Education, Health and Care Assessment and the outcome of Education, Health and Care (EHC) Plan Assessments / Reviews prior to families lodging an appeal with a Tribunal.
The Contract does not include any guarantee of any minimum volume of services, or any minimum expenditure.
Permitted changes that may occur:
The contract has a potential to be increased due to demand.
Any consequences of the White paper that is due to be released in Autumn 2025 that may have impact.
The Council reserves the right to amend the procurement exercise in line with PA23, s31.
Awarded supplier
Contact
Identifiers
Explore related tenders
Other tenders from Durham County Council
View all →External ID: fts-ocds-h6vhtk-059447 • Added 6 August 2026