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Lincolnshire County Council Customer Contact Centre Telephony

Lincolnshire County Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Lincolnshire County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Lincoln
Contract value
Not stated by buyer
Submissions closed
7 July 2026
Published
6 August 2026

Procurement

Contract period
5 August 2026 - 4 August 2027
1 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 32551100 Telephone connections

What happened

Lincolnshire County Council awarded this contract to Gamma Network Solutions Limited worth £399,222 on 5 Aug 2026. The contract runs until 4 Aug 2027.

Description

Provision of a hosted customer contact centre telephony service for Lincolnshire County Council, including implementation, ongoing support and associated digital communication services.

The contract was awarded to Gamma Network Solutions Limited under the CCS Network Services 3 framework (RM6116, Lot 4b) using the Direct Award process for an initial 12-month term, with an option to extend for a further 12 months.

Awarded supplier

Supplier
Gamma Network Solutions Limited
Companies House: 683485
Award value
£399,222
Award date
5 August 2026

Contact

Address
County Offices, Newland, Lincoln, LN1 1YL
Contact name
Steven Campbell

Identifiers

Buyer reference
PL25-190-1423
Notice ID
44558472-a4eb-4881-8077-60f1b8520f46-909629
OCID
ocds-b5fd17-632d82a5-1ada-47f3-8ac2-8e5b71d322d0

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External ID: cf-ocds-b5fd17-632d82a5-1ada-47f3-8ac2-8e5b71d322d0 • Added 6 August 2026