PRO004931-Services-Contract-Contact Centre Resourcing
United Utilities Water Limited
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from United Utilities Water Limited, and hundreds more across the UK public sector.
Key details
Procurement
- 79510000 Telephone-answering services
What happened
United Utilities Water Limited awarded this contract to CONCENTRIX TSC UK LTD worth £6,600,000 on 20 Nov 2025. The contract runs until 16 Nov 2028.
Description
United Utilities, supported by The Knowledge Group, is seeking to appoint a specialist vendor to deliver end-to-end contact centre services. These services will be to support the United Utilities in house team.
Refer to the tender documents made available through the Maistro system via The Knowledge Group:
https://portal.maistro.com/expression-of-interest/3cf08d86-ce5d-46cb-998f-1fbaed644b4a
Awarded supplier
Contact
Bid documents
Identifiers
Explore related tenders
Other tenders from United Utilities Water Limited
View all →External ID: fts-ocds-h6vhtk-05866e • Added 6 August 2026