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Real Time Passenger Information Hardware and Software Solution

Merseytravel

Awarded
services

This tender has closed

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Key details

Contracting authority
Merseytravel
local council
Region
Liverpool
Delivery: UKD7
Contract value
£200,000ex VAT
Submissions closed
Not stated by buyer
Published
27 November 2025

Procurement

Procedure type
Open procedure
CPV classifications
  • 72260000 Software-related services

What happened

Merseytravel awarded this contract to Journeo Passenger Systems Ltd worth £200,000 on 26 Nov 2025.

Description

A single supplier for both RTI hardware and software is sought to continue with the delivery of real time information and static messaging across the existing bus station and bus stop screens and QR codes, and to expand and enhance the RTI offer across the Liverpool City Region.

The new RTI offer will include improved accessibility for customers through audio functionality, richer content with journey planning and interactive local area maps, and low power options such as e-ink and solar-powered screens.

Screen hardware currently installed across the network will continue to be supported and maintained by the existing contractor until the point at which the screen is removed due to end of life or replacement.

New screens will be installed on a rolling programme in line with wider Merseytravel projects to deliver a new and improved RTI offer at bus stations, interchanges and bus stops. Screen purchases will be made using a call-off from a single party framework. The type of screen installed at each location will be determined by factors such as power source, patronage and the objectives of the delivery project under which the RTI improvement is being progressed.

Awarded supplier

Supplier
Journeo Passenger Systems Ltd
Award value
£200,000
Award date
26 November 2025

Contact

Address
1 Mann Island, Liverpool, L3 1BP
Contact name
Ms Samantha Lee

Identifiers

Buyer reference
DN746674
Notice ID
077766-2025
OCID
ocds-h6vhtk-0590c2

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External ID: fts-ocds-h6vhtk-0590c2 • Added 6 August 2026