SWL Debt Recovery Services
Croydon Health Services NHS Trust
Key details
Procurement
- 79940000 Collection agency services
What happened
The contract runs until 31 Aug 2028.
Description
South West London Procurement Partnership (SWLPP) on behalf of the 4 Trusts in South West London, is entering into market engagement to gain insight into the market for the following debt collection services, which will inform the strategy for the forthcoming tender, which may include 1 or all of the Trusts:
1. Overseas patient debt
2. Private patient debt
3. Staff salary overpayments
The aim is to gauge market interest, obtain preliminary information from potential bidders around the proposed service and understand feasibility. This feedback will be used to inform the draft specifications.
How to engage
SWLPP is interested in engaging with suppliers of of debt recovery services to understand the breadth of the market and to explore opportunities for innovation and service improvement, as well as any other considerations/risks in the proposed approach. SWLPP is utilising an electronic tendering tool to manage this RFI exercise and communicate with potential providers. Accordingly, there will be no hard copy documents issued to potential providers and all communications with the Contracting Authority, including RFI submissions, will be conducted via Atamis: https://health-family.force.com/s/Welcome If you have already registered on the system (e.g. to access contracts with another Health Family organisation) then there is no need to re-register. If you have not already done so you should now register as a Supplier on the shared system. You can register here: https://health-family.force.com/s/Welcome It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. If you find that you need any advice or support in registering please contact the Atamis helpdesk using the following details: Phone: 0800 9956035 E-mail: [email protected] Opening times 8am - 6pm An Atamis Supplier guide can be accessed by clicking on this link: https://atamis-1928.my.salesforce.com
Contact
Bid documents
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-06094a • Added 6 August 2026