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Out of Hours Call-Handling Services

Believe Housing Limited

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Believe Housing Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Believe Housing Limited
Public authority - sub-central government
Region
Seaham
Delivery: UKC14, United Kingdom
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
30 January 2026

Procurement

Contract period
1 April 2026 - 31 March 2029
3 years
Procedure type
Open procedure
CPV classifications
  • 79512000 Call centre

What happened

Believe Housing Limited awarded this contract to Orbis Protect Limited worth £199,754 on 29 Jan 2026. The contract runs until 31 Mar 2029.

Description

Out of Hours Call-Handling Services and support - seven days a week, 365 days a year, wrap-around service designed to respond to emergency reports that are received outside of normal office hours.

Awarded supplier

Supplier
Orbis Protect Limited
Companies House: 02476859
Award value
£199,754
Award date
29 January 2026
Bidders
7 bidders

Contact

Address
Coast House, Spectrum 4, Spectrum Business Park, Seaham, SR7 7TT
Contact name
Naomi Noble

Identifiers

Buyer reference
believe-2024 315
Notice ID
008439-2026
OCID
ocds-h6vhtk-058ebe
Companies House

Explore related tenders

External ID: fts-ocds-h6vhtk-058ebe • Added 6 August 2026