Domestic Abuse Refuge and Refuge Based Support Services for Women and Children
Durham County Council
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Key details
Procurement
- 85000000 Health and social work services
What happened
Durham County Council awarded this contract to Thirteen Housing Group Limited | Wear Valley Women's Aid | HARBOUR SUPPORT SERVICES worth £1,075,237 on 17 Dec 2025. The contract runs until 31 Mar 2029.
Description
Durham County Council is seeking to commission a comprehensive and trauma-informed
domestic abuse refuges and refuge support service that meets the diverse needs of
women (and their dependent children if applicable) affected by domestic abuse and who
are seeking safe accommodation from high-risk domestic abuse situations.
The aim of the service is to provide temporary safe accommodation within a refuge setting
to victim-survivors of domestic abuse (and any dependent children/young people that are
accommodated) that improves the safety, harm reduction, recovery and wellbeing of the
victim-survivors. The commissioned service(s) should have a strong focus on partnership
working and community engagement.
We welcome proposals from experienced providers who can demonstrate a commitment
to survivor-led approaches, multi-agency collaboration, and continuous improvement. The
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successful provider will play a vital role in helping us create a safe and supportive
environment for those impacted by domestic abuse.
The opportunity is issued as multiple Lot contract based on geographical locations.
Suppliers can bid for a maximum of two geographical areas/lots.
Geographical Area Number of Units
Lot 1 North Durham 9
Lot 2 South Durham 8
Lot 3 East Durham 6
Lot 4 Central Durham 9
It should be noted that whilst premises that exceed the minimum required number of units
detailed above may bid/be successful in contract award, the total annual settlement (the
annual contract value) will remain as specified in the Tender documents.
Permitted Changes to Contract:
Funding for these services is reliant upon the continued availability of funds from both the
Council's core budget and Domestic Abuse Act Part 4 funding received from the MHCLG.
Funding amounts and sources are uncertain over the contract term and therefore DCC
may need to invoke either contract modifications or termination as permitted under the
relevant sections of the contract terms and conditions.
At the Council's discretion, should the Council acquire further funding, including from
different sources, additional services may be required and may slightly differ to that
detailed above but will fall under the remit of domestic abuse refuges and/or refuge-based
support services.
The Council reserves the right to apply inflationary uplifts to the contract value at its sole
discretion and will be based upon the availability of funding and commissioning priorities.
The Council reserves the right to modify the service specification if new legislation and/or
guidance re. domestic abuse refuges and/or refuge-based support services is published
by the Government.
If a successful bidder's contract is terminated, either at the Council's or the provider's
discretion, the council has the discretion to approach one or all of the other successful
bidders to offer them the opportunity to deliver refuge and refuge-based support services
in this geographical area OR go to market for a new supplier.
Awarded suppliers (3)
- Thirteen Housing Group Limited
- Wear Valley Women's Aid
- HARBOUR SUPPORT SERVICES
Contact
Identifiers
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