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Adult Unpaid Carer Support Services

Bedford Borough Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Bedford Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Bedford Borough Council
Public authority - sub-central government
Region
Bedford
Delivery: Bedfordshire and Hertfordshire, United Kingdom
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
12 December 2025

Procurement

Contract period
1 April 2026 - 31 March 2029
3 years
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Bedford Borough Council awarded this contract to Disability Direct worth £1,957,720 on 12 Dec 2025. The contract runs until 31 Mar 2029.

Description

The overarching purpose of the provision of Carers’ Support Services is to ensure that adult carers who are caring for a family member, friend or neighbour who is ordinarily resident in Bedford Borough & Central Bedfordshire (excluding Luton), are supported to maintain:

  • A positive sense of their own health and wellbeing
  • Themselves in their caring role, in a way that is safe for them.

The Provision of Support Services is for Adult Carers (including Parent Carers caring for people over the age of 18 years old & Parent Carers of children with disabilities under the age of 18.

The Provision of Support Services is for Adult Carers including:

  • Parent Carers caring for people over the age of 24 years old in Bedford Borough
  • All Parent Carers in Central Bedfordshire

This service will provide an early response team to triage carer needs, a higher level support offer for carers assessed as being at level 2 or 3 and Information, Advice & Guidance to level 1 carers who are digitally excluded. The service is expected to work in partnership with other local carers services to ensure carers are able to move seamlessly through and between services and so they do not need to tell their story more than once.

The contract will be for three (3) years with an option to extend for two (2) years in 12-month-instalments.

Awarded supplier

Supplier
Disability Direct
Companies House: 03891119
Award value
£1,957,720
Award date
12 December 2025

Contact

Address
Borough Hall, Cauldwell Street, Bedford, MK42 9AP
Contact name
Peggy Saroch

Identifiers

Buyer reference
BBC AD 03899
Notice ID
082650-2025
OCID
ocds-h6vhtk-054f63

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External ID: fts-ocds-h6vhtk-054f63 • Added 6 August 2026