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CS6027 Family Support Service

London Borough of Tower Hamlets

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from London Borough of Tower Hamlets, and hundreds more across the UK public sector.

Key details

Contracting authority
London Borough of Tower Hamlets
Public authority - sub-central government
Region
London
Delivery: London, United Kingdom
Contract value
£308,699ex VAT
Submissions closed
Not stated by buyer
Published
4 February 2026

Procurement

Contract period
1 April 2026 - 31 March 2028
2 years
Contract review date
31 March 2028
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

London Borough of Tower Hamlets awarded this contract to NATIONAL AUTISTIC SOCIETY(THE) worth £257,249 on 4 Feb 2026. The contract runs until 31 Mar 2028.

Description

Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them. It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children.

The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.

Additional information

2 extension option(s) available, 0 taken; up to 24 months in total

Option: 12 months, from 2028-04-01, to 2029-03-31, Option to extend for 12 months

Option: 12 months, from 2029-04-01, to 2030-03-31, Option to extend for 12 months

Awarded supplier

Supplier
NATIONAL AUTISTIC SOCIETY(THE)
Companies House: 01205298
Award value
£257,249
Award date
4 February 2026

Contact

Address
New Town Hall, 160 Whitechapel Road London, E1 1BJ
Contact name
Karen Ramphal

Identifiers

Buyer reference
CS6027 Family Support Service
Notice ID
010127-2026
OCID
ocds-h6vhtk-05d49f

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External ID: fts-ocds-h6vhtk-05d49f • Added 6 August 2026