Short Term Accommodation Services for People with Complex Needs in Preston
Lancashire County Council
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Key details
Procurement
- 85000000 Health and social work services
What happened
Lancashire County Council awarded this contract to EXCEL HOUSING SOLUTIONS worth £574,750 on 26 Jan 2026. The contract runs until 31 Mar 2029.
Description
The Complex Needs Housing Contract aims to provide opportunities for behaviour change, health improvements and to deliver positive outcomes for individuals with
Complex Needs, families and communities.
This notice concerns service provision in Preston only.
A person with 'complex needs' is someone with two or more needs which typically interact with and exacerbate one another affecting their physical, mental, social or financial wellbeing. An estimated 60,000 people across England experience at least two of the
following: homelessness, reoffending, problematic substance misuse and mental ill health. The intended target group require a range of support needs including mental health, substance misuse, a history of offending behaviour, other diagnosed and undiagnosed conditions and/or challenging behaviours. The target population includes many who are often found at the margins of society; who experience repeat homelessness; rough
sleeping and those who find it difficult to secure and maintain independent living because of the level of their compounded or complex needs. The Service will be expected to deliver support effectively to individuals who are in crisis, present challenging behaviour issues and who may struggle to live within boundaries and engage in support. Staff will work with residents to help them identify their own strengths and goals, learn new skills, gain knowledge and increase self-awareness. This conditional support enables complex and entrenched behaviours to be addressed, with a view to leading stable independent lives. The success of the Service will be judged by the extent to which it meaningfully engages with service users; The Service will directly address underlying issues and develop personal capacity and recovery capital. As part of their tender submission, it will be the provider's responsibility to source all accommodation and ensure this accommodation meets with minimum and maximum
requirements stated.
Awarded supplier
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