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EOL AI Customer Chat Bot
British Council
Awarded
goods
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Key details
Contracting authority
British Council
Public authority - sub-central government
Region
London
Delivery: United Kingdom, United Kingdom
Sector
Contract value
£168,990ex VAT
Submissions closed
Not stated by buyer
Published
5 February 2026
Procurement
Contract period
5 September 2025 - 5 December 2025
3 months
Procedure type
Open procedure
CPV classifications
- 48481000 Sales or marketing software package
What happened
British Council awarded this contract to AWTG Limited worth £168,990 on 7 Nov 2025. The contract runs until 5 Dec 2025.
Description
British Council is looking to award and contract to an expert service provider with an already tried and tested AI powered Chat bot to support with customer journey on its English Online website.
Awarded supplier
Contact
Address
1 Redman Place, London, E20 1JQ
Contact name
Aung Thein
Email
Phone
Identifiers
Buyer reference
2025/S 000-033868
Notice ID
010713-2026
OCID
ocds-h6vhtk-055069
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External ID: fts-ocds-h6vhtk-055069 • Added 6 August 2026