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Care and Support at Home Framework

Bournemouth, Christchurch and Poole Council

Awarded
services
Framework agreement
2 lots

This tender has closed

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Key details

Contracting authority
Bournemouth, Christchurch and Poole Council
Public authority - sub-central government
Region
Bournemouth
Delivery: UKK24, United Kingdom
Contract value
£452,600 - £212,949,800ex VAT
Submissions closed
Not stated by buyer
Published
15 September 2026

Procurement

Contract period
1 October 2026 - 30 September 2031
5 years
Possible extension to 30 September 2033 · 6 years, 11 months in total
Extension terms: The initial contract will be for 5 years with the option to extend for a further 2 years (5+1+1). Therefore, if all extensions where to be taken the full length of the contract would be 7 years. Options to extend are subject to satisfactory performance throughout the life of the contract and the council's confirmation of funding availability (budget).
Contract review date
1 October 2030
Procedure type
Competitive flexible procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Bournemouth, Christchurch and Poole Council awarded this contract to METRO HOMECARE LTD | FLOW HEALTHCARE. LTD | MAGNUS CARE LTD | AGINCARE UK LIMITED | ALL CARE (GB) LIMITED | ALTOGETHER CARE - CONTRACT MANAGEMENT LTD | Mrs Lynn Georgina Hart T/A Aucklands Care | CHRISTCHURCH CARE LIMITED | ELEANOR NURSING AND SOCIAL CARE LIMITED | GREEN LANES PROJECTS LIMITED | SAGE CARE LIMITED | CARE DYNAMICS LIMITED | HALLCARE SOUTH LIMITED | HORIZON HOMECARE (SOUTHERN) LTD | TENDER CARE SERVICES LIMITED | FAIRHOPE LTD | MOREPOWER LIMITED | POTENSIAL LIMITED | IVY HOMECARE LIMITED | ABICARE SERVICES LIMITED | REDJACKET SPECIALIST CARE LTD | WORK EXPERIENCE LIMITED | ABACUS CARE SOLUTIONS LTD | APEX PRIME CARE LTD | LIBERTY PRIVATE CARE LTD | Wisteria Care | IMPRESSIONS CARE SOLUTIONS LIMITED | ADRIEL CARE LIMITED | BESPOKE CARE SERVICES EAST DORSET LTD | CANDLELIGHT HOMECARE SERVICES LIMITED | PRIORY CARE SERVICES LTD | CARE SOUTH | EMJ QUALITY HOMECARE (DORSET) LTD | TENDA HANDS HOMECARE LTD | TRIPLE CARE HEALTHCARE SERVICES LIMITED | CAREPOINT SERVICES LIMITED | LIFECOME CARE LIMITED | THE PINES HOMECARE LTD | BOURNEMOUTH RAINBOW LTD | SHAUNA HEALTH CARE SERVICE SOLUTIONS LIMITED | ANCO CARE SERVICES LIMITED | CLEAR PATHWAY CARE LTD | EDITH HEALTHCARE LIMITED | ADADA LTD. | ADONAI CARE SERVICES LTD | BRIGHT LONDON CARE LIMITED | CARINGSMART LTD | CINOX HEALTHCARE LTD | HOLISTIC CARE 4U LTD | KLASS CARE LIMITED | M C CARE SOLUTIONS LTD | SWANTON CARE & COMMUNITY LIMITED worth £212,949,800 on 4 Sept 2026. The contract runs until 30 Sept 2031.

Description

Bournemouth, Christchurch and Poole Council (BCP Council) is seeking providers to join the new Outcomes-Focused Framework for Care and Support at Home, designed to transform the way care is delivered across our communities.

This updated approach places people, their strengths, and aspirations at the heart of everything we do.

BCP Council Adult Social Care's (ASC) vision is to support people to live fulfilling lives, in ways they choose, and in environments where they feel safe and connected.

The Care and Support at Home Framework is committed to a progressive approach that will embed outcomes focus throughout the duration of this contract. This means moving away from the traditional 'time and task' model of care towards a model that is person-centred, flexible, and empowering.

The Framework is designed to provide comprehensive support for all adults aged 18 years and over within the BCP Council conurbation, whose needs can be met through Care and Support at Home services, and do not require highly specialist or complex interventions.

The Care and Support at Home Framework also includes a Waking Night Assessment Service as an additional Lot within this tender opportunity.

The Waking Night Assessment Service is specifically commissioned to support people who have had an admission to hospital due to long-term health conditions or acute incidents, and who require short-term, assessment driven night care to enable a safe, effective, and timely transition back to their home environment.

Contract Duration as follows:

Lot 1 - Care and Support at Home Framework will be 5 years with the option to extend for a further 2 years (5+1+1).

Lot 2 - Waking Night Assessment Service will be 2 years with the option to extend for a further 2 years (2+1+1).

Additional information

2 extension option(s) available, 0 taken; up to 24 months in total

Option: 12 months, from 2031-10-01, to 2032-09-30, Available extension

Option: 12 months, from 2032-10-01, to 2033-09-30, Available extension

Awarded suppliers (52)

Suppliers
  • METRO HOMECARE LTD
  • FLOW HEALTHCARE. LTD
  • MAGNUS CARE LTD
  • AGINCARE UK LIMITED
  • ALL CARE (GB) LIMITED
  • ALTOGETHER CARE - CONTRACT MANAGEMENT LTD
  • Mrs Lynn Georgina Hart T/A Aucklands Care
  • CHRISTCHURCH CARE LIMITED
  • ELEANOR NURSING AND SOCIAL CARE LIMITED
  • GREEN LANES PROJECTS LIMITED
  • SAGE CARE LIMITED
  • CARE DYNAMICS LIMITED
  • HALLCARE SOUTH LIMITED
  • HORIZON HOMECARE (SOUTHERN) LTD
  • TENDER CARE SERVICES LIMITED
  • FAIRHOPE LTD
  • MOREPOWER LIMITED
  • POTENSIAL LIMITED
  • IVY HOMECARE LIMITED
  • ABICARE SERVICES LIMITED
  • REDJACKET SPECIALIST CARE LTD
  • WORK EXPERIENCE LIMITED
  • ABACUS CARE SOLUTIONS LTD
  • APEX PRIME CARE LTD
  • LIBERTY PRIVATE CARE LTD
  • Wisteria Care
  • IMPRESSIONS CARE SOLUTIONS LIMITED
  • ADRIEL CARE LIMITED
  • BESPOKE CARE SERVICES EAST DORSET LTD
  • CANDLELIGHT HOMECARE SERVICES LIMITED
  • PRIORY CARE SERVICES LTD
  • CARE SOUTH
  • EMJ QUALITY HOMECARE (DORSET) LTD
  • TENDA HANDS HOMECARE LTD
  • TRIPLE CARE HEALTHCARE SERVICES LIMITED
  • CAREPOINT SERVICES LIMITED
  • LIFECOME CARE LIMITED
  • THE PINES HOMECARE LTD
  • BOURNEMOUTH RAINBOW LTD
  • SHAUNA HEALTH CARE SERVICE SOLUTIONS LIMITED
  • ANCO CARE SERVICES LIMITED
  • CLEAR PATHWAY CARE LTD
  • EDITH HEALTHCARE LIMITED
  • ADADA LTD.
  • ADONAI CARE SERVICES LTD
  • BRIGHT LONDON CARE LIMITED
  • CARINGSMART LTD
  • CINOX HEALTHCARE LTD
  • HOLISTIC CARE 4U LTD
  • KLASS CARE LIMITED
  • M C CARE SOLUTIONS LTD
  • SWANTON CARE & COMMUNITY LIMITED
Companies House: 10000764
Award value
£212,949,800
Award date
4 September 2026

Contact

Address
BCP Council Civic Centre, Bournemouth, BH2 6DY
Contact name
Procurement and Contracts Team

Identifiers

Buyer reference
DN774683
Notice ID
087209-2026
OCID
ocds-h6vhtk-051343

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External ID: fts-ocds-h6vhtk-051343 • Added 6 August 2026