Digital Alarm Installation and Resident Communications
Housing 21
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Key details
Procurement
- 45310000 Electrical installation work
- 72222300 Information technology services
- 72267100 Maintenance of information technology software
- 79512000 Call centre
What happened
Housing 21 awarded this contract to APPELLO SMART LIVING SOLUTIONS LIMITED worth £11,000,000 on 12 Sept 2025. The contract runs until 25 Sept 2030.
Description
Housing 21 were seeking an innovative, experienced provider that can deliver a range of Digital Alarms for residents in their homes with a primary requirement to elevate the ‘emergency call experience’ beyond basic functionality. The solution is expected to harness technology to provide enhanced engagement features, bringing substantial benefits to both our staff and residents.
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Awarded supplier
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-054fd5 • Added 6 August 2026