Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex
NHS Surrey Heartlands Integrated Care Board
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from NHS Surrey Heartlands Integrated Care Board, and hundreds more across the UK public sector.
Key details
Procurement
- 48814200 Patient-administration system
What happened
NHS Surrey Heartlands Integrated Care Board awarded this contract to Accurx Limited worth £3,100,000. The contract runs until 31 Mar 2028.
Description
Description of the Contract
NHS Surrey and Sussex Integrated Care Board (the Authority) intends to make a time limited direct award for digital patient engagement, inbound communication and access related services to maintain continuity across primary care during organisational transition and while requirements for a future procurement are finalised.
The contract will ensure continuity of established services and enable the Authority to collate and review outcomes from live test bed activity to support the development of an evidence based specification for a subsequent competitive procurement.
This direct award is explicitly a bridging arrangement and does not represent a commitment to long term supply.
Contract Duration
Term: Up to 24 months
Purpose: Bridging arrangement to support continuity, test bed evaluation and requirements finalisation
There is no automatic extension beyond this period.
Estimated Contract Value
£3.1m total - £1.55m (excluding VAT) PA for a maximum of 24 months, reflecting the limited scope and duration of the bridging arrangement only.
This contract is anticipated to be enacted under the newly formed merged organisation, NHS Surrey & Sussex Integrated Care Board.
No conflicts of interest have arisen during the decision making process.
Awarded supplier
Contact
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-065dc3 • Added 6 August 2026