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Local Healthwatch Services for East Berkshire

Slough Borough Council

Awarded
services

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Key details

Contracting authority
Slough Borough Council
Public authority - sub-central government
Region
Slough
Contract value
£895,000ex VAT
Submissions closed
Not stated by buyer
Published
2 March 2026

Procurement

Contract period
1 January 2026 - 31 December 2028
3 years
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Slough Borough Council awarded this contract to Help and Care worth £895,000 on 1 Jan 2026. The contract runs until 31 Dec 2028.

Description

Slough Borough Council, Royal Borough of Windsor and Maidenhead and Bracknell Forest Council (East Berkshire) are tendering for a provision of a Local Healthwatch Service for East Berkshire.

The service will cover all three local authority areas under a partnership arrangement with Slough Borough Council being the lead contracting authority. Local authorities have a statutory duty to commission a local Healthwatch service (LHW), under the Health and Social Care Act 2012, the statutory activities are: to undertake, such as gathering local views and making these known to providers and commissioners, monitoring and scrutinising the quality of provision of local services, and a seat on the local health and wellbeing board. The requirement for local authorities who commission Adult Social Care services to commission a local Healthwatch that is independent of the Local Authority. This service will be carrying out the statutory duties that a Healthwatch services provides. Local Healthwatch Service (LHW) is the independent consumer champion for health and social care on the local level. It: • Represents the collective voice of residents, patients, carers and the public (including children and young people) to commissioners, service providers and local politicians• Acts as a focal point for the local community to have a voice in the commissioning and provision of health and social care• Provides opportunities for local people of all ages to influence decisions being made about their services, across the NHS and social care.

Slough, the Royal Borough of Windsor and Maidenhead (RBWM) and Bracknell Forest are unitary authorities in Berkshire, South East England, at the heart of the Thames Valley. These three unitary authorities are located within the Frimley Integrated Care System (ICS).

The contract duration will be for three years with an option to extend for one + one year(s) (3+1+1). It is anticipated that the contract will commence on 1 January 2026.

A PIN was placed on 21 February 2024 reference: Notice identifier: 2025/S 000-006548

Awarded supplier

Supplier
Help and Care
GB-PPON: PTVH-7358-DLDX
Award value
£895,000
Award date
1 January 2026

Contact

Address
Observatory House, 25 Windsor Road, Slough, SL1 2EL

Identifiers

Buyer reference
SBC 038472
Notice ID
018521-2026
OCID
ocds-h6vhtk-0545af

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External ID: fts-ocds-h6vhtk-0545af • Added 6 August 2026