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Talking Therapies Self-Referral Chatbot

Midlands Partnership University NHS Foundation Trust

Awarded
services

This tender has closed

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Key details

Region
Stafford
Delivery: UKG2
Contract value
Not stated by buyer
Submissions closed
Not stated by buyer
Published
3 March 2026

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 85100000 Health services

What happened

Midlands Partnership University NHS Foundation Trust awarded this contract to Limbic Limited on 8 Feb 2026.

Description

Midlands Partnership University NHS Foundation Trust is commissioned to provide Talking Therapies services in Shropshire and Telford & Wrekin. The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. This procurement is for the provision of such services. The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29.

Full description

Midlands Partnership University NHS Foundation Trust is commissioned to provide Talking Therapies services in Shropshire and Telford & Wrekin. The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. This procurement is for the provision of such services.

MPFT intends to award a contract to an existing provider following direct award process C

The value of the three-year contract is £120,895.50.

The services will be provided between 08.02.26 and 08.02.29. Additional information: The Limbic Access Chatbot has proven (following a two-year pilot) to be a suitable solution in assisting the Talking Therapies team deliver an efficient referral and triage process. MPFT intends to award a contract to an existing provider following direct award process C. The value of the three-year contract is £120,895.50. The services will be provided between 08.02.26 and 08.02.29.

Awarded supplier

Supplier
Limbic Limited
Award date
8 February 2026

Contact

Address
Trust HQ, Corporation Street, Stafford, ST16 3AG
Contact name
Hilary Wood

Identifiers

Buyer reference
RRE-01483
Notice ID
018850-2026
OCID
ocds-h6vhtk-0660ab

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External ID: fts-ocds-h6vhtk-0660ab • Added 6 August 2026