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Carers Support Service

Cornwall Council

Awarded
services
4 lots

This tender has closed

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Key details

Contracting authority
Cornwall Council
Public authority - sub-central government
Region
Truro
Delivery: UKK3, United Kingdom
Contract value
£514,631 - £5,149,175ex VAT
Submissions closed
26 April 2026
Published
29 September 2026

Procurement

Contract period
1 July 2026 - 30 June 2029
3 years
Possible extension to 30 June 2033 · 6 years, 11 months in total
Extension terms: An initial term of three (3) years; and an option for the Council to extend the Term by a further two (2) years; and following the exercise of that first option, an option for the Council to extend the Term by a further one (1) year; and following the exercise of that second option, an option for the Council to extend the Term by a further one (1) year. Any extension of the initial term is at the sole discretion of the Council and the maximum term of the Contract will not exceed seven (7) years.
Contract review date
30 June 2027
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Cornwall Council awarded this contract to BARNARDO'S | ALZHEIMER'S SOCIETY | RETHINK TRADING LTD | WHITEHEAD-ROSS SOCIAL WORK LTD worth £2,068,865 on 3 Jun 2026. The contract runs until 30 Jun 2029.

Description

Cornwall Council commissioned Carers Support Services to provide information, advice, guidance and practical support to unpaid carers across Cornwall.

The procurement was structured into five lots:

Lot 1 - Core Carers Service

Lot 2 - Young Carers Service

Lot 3 - Parent Carer Specialist Advisor

Lot 4 - Mental Health Carer Specialist Advisor

Lot 5 - Specialist Dementia Service

This Contract Details Notice relates to the contracts awarded for Lots 2 to 5:

  • Lot 2 - Young Carers Service
  • Lot 3 - Parent Carer Specialist Advisor
  • Lot 4 - Mental Health Carer Specialist Advisor
  • Lot 5 - Specialist Dementia Service

These contracts commenced on 01 July 2026 and provide specialist support, information, advice and guidance to unpaid carers across Cornwall.

Lot 1 (Core Carers Service) was not awarded as part of the original procurement and was subject to a separate re-procurement process.

Additional information

3 extension option(s) available, 0 taken; up to 48 months in total

Awarded suppliers (4)

Suppliers
  • BARNARDO'S
  • ALZHEIMER'S SOCIETY
  • RETHINK TRADING LTD
  • WHITEHEAD-ROSS SOCIAL WORK LTD
GB-PPON: PHTN-1518-HDWG
Award value
£2,068,865
Award date
3 June 2026

Contact

Address
County Hall, Treyew Road, Truro, TR13AY
Contact name
Celia Penhaligon

Identifiers

Buyer reference
DN774681
Notice ID
091801-2026
OCID
ocds-h6vhtk-066b85

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External ID: fts-ocds-h6vhtk-066b85 • Added 6 August 2026