Customer Research and Engagement
Northumbrian Water Limited
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Key details
Procurement
- 73110000 Research services
What happened
Northumbrian Water Limited awarded this contract to Qa Research | EXPLAIN MARKET RESEARCH LIMITED | BMG RESEARCH LTD | ACCENT MARKETING AND RESEARCH LIMITED | IMPACT RESEARCH LTD | I C S CONSULTING LIMITED worth £1,000,000 on 3 Mar 2026. The contract runs until 31 Mar 2030.
Description
NWL are looking for a supplier who can provide customer research and engagement and
supporting consultancy services. In main this is to support Price Review 2029 (PR29).
The plan will cover the services we will provide from 2030. The contract term will be four
years, starting on the 1 April 2026.
Awarded suppliers (6)
- Qa Research
- EXPLAIN MARKET RESEARCH LIMITED
- BMG RESEARCH LTD
- ACCENT MARKETING AND RESEARCH LIMITED
- IMPACT RESEARCH LTD
- I C S CONSULTING LIMITED
Contact
Identifiers
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View all →External ID: fts-ocds-h6vhtk-05e2a8 • Added 6 August 2026