Provision, Configuration, Implementation and Support of a cloud-based Legal Case Management System
Independent Commission for Reconciliation and Information Recovery
Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
- 72200000 Software programming and consultancy services
- 72300000 Data services
- 72212311 Document management software development services
- 72416000 Application service providers
- 48000000 Software package and information systems
- 48311000 Document management software package
- 48311100 Document management system
- 48422000 Software package suites
- 48517000 IT software package
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What happened
The contract runs until 30 Jun 2029.
Description
The Independent Commission for Reconciliation and Information Recovery seeks a cloud‑based Legal Case Management System (CMS) that supports the creation and storage of template pleadings, and enables production and secure storage of Outlook emails directly within the system. The solution must operate entirely in the cloud with no hardware-based components. Strict delegated access controls are required, permitting system access solely to the CMS supplier as mandated by our service provider, this requirement is absolute and non negotiable. The system must also generate unique matter numbers for each case and incorporate an AI enabled capability to automatically identify and link historic (legacy) emails to the correct matter number.
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Identifiers
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External ID: fts-ocds-h6vhtk-067e63 • Added 6 August 2026