Customer Research Services Framework
Southern Water Services Limited
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Key details
Procurement
- 79310000 Market research services
What happened
Southern Water Services Limited awarded this contract to RED C RESEARCH LTD | THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED | EXPLAIN MARKET RESEARCH LIMITED | I C S CONSULTING LIMITED | DJS Research Ltd | Turquoise Thinking Ltd | ACCENT MARKETING AND RESEARCH LIMITED | IMPACT RESEARCH LTD worth £4,500,000 on 3 Aug 2026. The contract runs until 23 Aug 2030.
Description
SWS intends to establish a framework panel whom have the expertise to support the company's objectives.
The objective of this tender is to select suppliers to provide customer research services across Southern Water’s requirements.
In responding to this tender, you are confirming you are able to undertake the full suite of services, as set out in Tender associated schedules and documents.
SWS will retain the right to compete work outside the pool of pre-qualified service providers (i.e. Procurement Act ‘23 process) where appropriate (e.g. where the pre-qualified service providers do not have the capability to deliver the services required by SWS or the price secured within the pool is not judged by SWS to be market competitive).
Awarded suppliers (8)
- RED C RESEARCH LTD
- THINKS INSIGHT AND STRATEGY (BRITAIN THINKS) LIMITED
- EXPLAIN MARKET RESEARCH LIMITED
- I C S CONSULTING LIMITED
- DJS Research Ltd
- Turquoise Thinking Ltd
- ACCENT MARKETING AND RESEARCH LIMITED
- IMPACT RESEARCH LTD
Contact
Identifiers
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View all →External ID: fts-ocds-h6vhtk-058236 • Added 4 August 2026