Find a Tender Service

DA.UWTSD2526.078 - Enterprise Service Management Platform

University of Wales Trinity Saint David

Awarded
goods
Wales

This tender has closed

The submission deadline for this contract has passed. There may be more active goods tenders from University of Wales Trinity Saint David, and hundreds more across the UK public sector.

Key details

Contracting authority
University of Wales Trinity Saint David
Public authority - sub-central government
Region
Carmarthen
Contract value
£830,895ex VAT
Submissions closed
Not stated by buyer
Published
25 August 2026

Procurement

Contract period
25 August 2026 - 25 August 2029
3 years
Procedure type
Direct award
CPV classifications
  • 48219300 Administration software package

What happened

University of Wales Trinity Saint David awarded this contract to ServiceNow worth £830,895 on 25 Aug 2026. The contract runs until 25 Aug 2029.

Description

The University wishes to make a Direct Award with ServiceNoW as it currently utilises the ServiceNow platform as a business-critical enterprise service management solution supporting multiple operational and customer-facing functions across the institution, including IT services, student support, marketing, digital services, workflow automation, and service management activities.

Awarded supplier

Supplier
Award value
£830,895
Award date
25 August 2026

Contact

Address
Carmarthen Campus, Carmarthen, SA31 3EP

Identifiers

Buyer reference
DA.UWTSD2526.078
Notice ID
080861-2026
OCID
ocds-h6vhtk-06cc42

Explore related tenders

External ID: fts-ocds-h6vhtk-06cc42 • Added 15 July 2026