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Provision of a Care at Home Framework

Southend-on-Sea City Council

Awarded
services
Framework agreement
7 lots

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Southend-on-Sea City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Southend-on-Sea City Council
Public authority - sub-central government
Region
Southend-on-Sea
Contract value
£8,800,000 - £23,500,000ex VAT
Submissions closed
Not stated by buyer
Published
13 July 2026

Procurement

Contract period
1 April 2026 - 31 March 2029
3 years
Possible extension to 31 March 2031 · 4 years, 11 months in total
Extension terms: The Provider shall provide the Services to the Contract Standard from the Commencement Date for a period of three (3) years ("the Initial Term"). The Council may, at its discretion, extend the Contract for up to two additional periods of twelve (12) months each.
Procedure type
Open procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Southend-on-Sea City Council awarded this contract to NEMA HOME CARE LIMITED | ASHLEY COMMUNITY CARE SERVICES LIMITED | ROSSYCARE LTD | ROYALE CARERS LIMITED | TEEBOLLZ CONSULTING LIMITED | TRENDS HEALTHCARE LTD | METRO HOMECARE LTD | SHARING HEALTHCARE LIMITED | TOP - NOTCH HEALTHCARE SERVICES LIMITED | HALES GROUP LIMITED | OPTIMALCAREPLUS LIMITED | PALM 2 PALM LTD | ABLECROSS LIMITED t/a Ablecross Care Services | CAREPOINT SERVICES LIMITED | DE VERE CARE PARTNERSHIP LTD | NEW VISION CARE SERVICES LIMITED worth £9,200,000 on 1 Apr 2026. The contract runs until 31 Mar 2029.

Description

This contracts details notice has been published in accordance with the light touch regime to confirm that the Council has now signed the 17 Care at Home framework agreements with 16 suppliers.

The framework agreement comprises 7 lots and has an estimated value of: £110,000,000

Southend City Council defines "Care at Home" as comprising three essential services:

1. Homecare: Personalised assistance provided to individuals in their own homes, including

help with daily tasks, personal hygiene, and medication management.

2. Reablement Service: A short-term intervention aimed at helping people regain

independence after illness, injury, or hospitalisation.

3. Southend Enhanced Discharge: A seamless transition from hospital to home, ensuring

continuity of care and support.

Lots:

SCC have appointed lead providers in the following areas:

  • Lot 1: Lead Provider West
  • Lot 2: Lead Provider West Central
  • Lot 3: Lead Provider East Central

SCC have also appointed locality providers in the following lots/areas:

  • Lot 4: Locality Provider West (4)
  • Lot 5: Locality Provider West Central (3)
  • Lot 6: Locality Provider East Central (3)
  • Lot 7: Locality Provider East (4)

Awarded suppliers (16)

Suppliers
  • NEMA HOME CARE LIMITED
  • ASHLEY COMMUNITY CARE SERVICES LIMITED
  • ROSSYCARE LTD
  • ROYALE CARERS LIMITED
  • TEEBOLLZ CONSULTING LIMITED
  • TRENDS HEALTHCARE LTD
  • METRO HOMECARE LTD
  • SHARING HEALTHCARE LIMITED
  • TOP - NOTCH HEALTHCARE SERVICES LIMITED
  • HALES GROUP LIMITED
  • OPTIMALCAREPLUS LIMITED
  • PALM 2 PALM LTD
  • ABLECROSS LIMITED t/a Ablecross Care Services
  • CAREPOINT SERVICES LIMITED
  • DE VERE CARE PARTNERSHIP LTD
  • NEW VISION CARE SERVICES LIMITED
Companies House: 10207367
Award value
£9,200,000
Award date
1 April 2026

Contact

Address
Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend-on-Sea, SS2 6FA

Identifiers

Buyer reference
DN771650
Notice ID
065671-2026
OCID
ocds-h6vhtk-04ea04

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External ID: fts-ocds-h6vhtk-04ea04 • Added 13 July 2026