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GB-Norwich: Income Analytics and Engagement service 2026
Flagship Housing Limited
Awarded
services
Framework agreement
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Flagship Housing Limited, and hundreds more across the UK public sector.
Key details
Contracting authority
Flagship Housing Limited
housing association
Region
Norwich
Sector
Contract value
£306,454ex VAT
Submissions closed
23 April 2026
Published
7 July 2026
Procurement
Contract period
1 May 2026 - 30 April 2028
2 years
Procedure type
Not specified
CPV classifications
- 48000000 Software package and information systems
What happened
Flagship Housing Limited awarded this contract to Voicescape Limited worth £306,454 on 27 Apr 2026. The contract runs until 30 Apr 2028.
Description
Analytics tool and engagement platform to support income maximisation and operation efficiency for the Income Collection team. Contract value for the whole contract term £255,378 ex VAT £306,453.60 incl. VAT
Additional information: Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14)
Awarded supplier
Supplier
Voicescape Limited
Award value
£306,454
Award date
27 April 2026
Contact
Identifiers
Buyer reference
BIP1048832312
Notice ID
73862d51-dfed-4dc0-bb37-375bbddb58be-905046
OCID
ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6
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View all →External ID: cf-ocds-b5fd17-32b9fcee-8453-423f-9bdc-86e7c60ebec6 • Added 7 July 2026