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Surveys- Customer experience
Vico Homes Limited
Awarded
services
This tender has closed
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Key details
Contracting authority
Vico Homes Limited
Public authority - sub-central government
Region
Castleford
Contract value
£103,123ex VAT
Submissions closed
Not stated by buyer
Published
3 July 2026
Procurement
Contract period
1 April 2026 - 31 March 2027
11 months
Possible extension to 31 March 2028 · 1 year, 11 months in total
Procedure type
Below threshold - without competition
CPV classifications
- 79311000 Survey services
- 79342310 Customer survey services
What happened
Vico Homes Limited awarded this contract to SABIO LTD worth £103,123 on 31 Mar 2026. The contract runs until 31 Mar 2027.
Description
Voice of the Customer - customer experience support.
Coverage for up to 99,600 sent SMS surveys per year and 58,200 sent IVR surveys per year
Awarded supplier
Contact
Address
Merefield House, Whistler Drive, Castleford, WF10 5HX
Email
Identifiers
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View all →External ID: fts-ocds-h6vhtk-06c3ca • Added 3 July 2026