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Service Management Maturity

National Highways Limited

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from National Highways Limited, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Birmingham
Delivery: British Oversea Territories
Contract value
£47,197,785ex VAT
Submissions closed
12 January 2026
Published
14 August 2026

Procurement

Contract period
1 July 2026 - 30 June 2031
5 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72611000 Technical computer support services

What happened

National Highways Limited awarded this contract to Capgemini UK Plc worth £35,950,564 on 24 Jun 2026. The contract runs until 30 Jun 2031.

Description

National Highways has appointed a Service Management Maturity (SMM) partner to enhance, integrate and develop its core service management capabilities across IT and OT. The partnership will strengthen existing services, expand to a comprehensive end-to-end service management capability, and support the delivery of improved services to customers while building internal capability for a more advanced and sustainable service management offering.

Awarded supplier

Supplier
Capgemini UK Plc
Award value
£35,950,564
Award date
24 June 2026

Contact

Address
Three Snowhill, Snow Hill Queensway, Birmingham, B4 6GA
Contact name
Christopher Hill

Identifiers

Buyer reference
tender_470708/1589438
Notice ID
6b2ac81a-7acd-4500-a693-a66afee2a6a3-910718
OCID
ocds-b5fd17-7ce7a3a6-1be9-419c-b5a7-da6a2655b44d

Explore related tenders

External ID: cf-ocds-b5fd17-7ce7a3a6-1be9-419c-b5a7-da6a2655b44d • Added 29 June 2026