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Hybrid Mail

Northumberland County Council

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Northumberland County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
MORPETH
Contract value
Not stated by buyer
Submissions closed
1 June 2026
Published
29 June 2026

Procurement

Contract period
1 July 2026 - 31 August 2029
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 79800000 Printing and related services

What happened

Northumberland County Council awarded this contract to Xerox (UK) Limited worth £2,751,580 on 1 Jun 2026. The contract runs until 31 Aug 2029.

Description

Hybrid Mail consolidates NCC's fragmented outbound mail, cuts postage costs, reduces manual handling, and accelerates digital adoption. It supports BEST modernisation goals, improves resident experience, and reduces environmental impact while enabling large-scale digital suppression over the next five years.

This is a 3-year contract to Xerox Ltd, covering the period 1st July 2026, to 31st August 2029, including a further 2-year extension option subject to performance, at a total cost of between £0 - £2,751,580, under the CCS Postal Services & Solutions (RM6280 ) Framework Agreement.

There is no guarantee of spend. The Call-Off Charges are an estimation only based on current trends. The actual spend will be dependent on the actual usage, volumes and hybrid mail optimisation (shift to digital from decentralised to centralised) and any changes to postal rates by the Post Office.

Awarded supplier

Supplier
Xerox (UK) Limited
Companies House: 00330754
Award value
£2,751,580
Award date
1 June 2026

Contact

Address
County Hall, Morpeth, NE612EF
Contact name
Kirsty Burrows

Identifiers

Buyer reference
NCC 1815
Notice ID
fac5dda0-234a-44f1-a7aa-25a79a41f00e-903750
OCID
ocds-b5fd17-b6a064de-79a5-4d69-a274-852c4eb16058

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External ID: cf-ocds-b5fd17-b6a064de-79a5-4d69-a274-852c4eb16058 • Added 29 June 2026