Customer Portal Contract 2026
West Kent Housing Association
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Key details
Procurement
- 48000000 Software package and information systems
What happened
West Kent Housing Association awarded this contract to Plentific Ltd. worth £187,850 on 5 Jun 2026. The contract runs until 24 Jun 2029.
Description
*This is for information only, as the contract has been awarded*.
West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality:
Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests.
The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.
Awarded supplier
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External ID: cf-ocds-b5fd17-666ca712-5dcf-4401-8644-f33bc615e13f • Added 25 June 2026