eTenders Ireland

Establishment of a Single-Party Framework Agreement for a Contact Centre Software Solution and Related Services for Wexford County Council Customer Services Unit (CSU)

Wexford County Council

Live
Confirmed tender
IE
services
Framework agreement
Ireland

Key details

Contracting authority
Region
South-East
Contract value
€500,000ex VAT
Deadline
20 July 2026
Enquiry deadline
3 July 2026(questions / clarifications)
Published
18 June 2026

Procurement

Contract period
Until 19 June 2028
2 years
Procedure type
Competitive with negotiation
Evaluation method
Most Economically Advantageous Tender (MEAT)
CPV classifications
  • 64200000 Telecommunications services
  • 64210000 Telephone and data transmission services
  • 64213000 Shared-business telephone network services
  • 64214000 Dedicated-business telephone network services
  • 72000000 IT services: consulting, software development, Internet and support
  • 72222300 Information technology services
  • 72261000 Software support services

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What happened

The contract runs until 19 Jun 2028.

Description

The Contracting Authority proposes to engage in a competitive process for the establishment of a Single-Party Framework Agreement for a Contact Centre Software Solution and Related Services for Wexford County Council Customer Services Unit (CSU)

Contact

Identifiers

Buyer reference
29/GP/2026

Explore related tenders

External ID: ie-8440476 • Added 19 June 2026