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Provision of Contact Centre Solution
Tees Esk And Wear Valleys NHS Foundation Trust
Awarded
services
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Tees Esk And Wear Valleys NHS Foundation Trust, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
DARLINGTON
Sector
Contract value
£226,800ex VAT
Submissions closed
4 March 2026
Published
10 June 2026
Procurement
Contract period
27 May 2026 - 26 May 2029
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 32524000 Telecommunications system
What happened
Tees Esk And Wear Valleys NHS Foundation Trust awarded this contract to British Telecommunications PLC worth £226,800 on 22 May 2026. The contract runs until 26 May 2029.
Description
Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.
Awarded supplier
Supplier
British Telecommunications PLC
Companies House: 01800000Award value
£226,800
Award date
22 May 2026
Contact
Address
West Park Hospital, Darlington, DL22TS
Contact name
Keith I'Anson
Email
Phone
Identifiers
Buyer reference
TEWV26-23
Notice ID
fa6dd44a-605a-4665-81fe-18f2f36fa649-901553
OCID
ocds-b5fd17-9d38196f-7fa4-44a4-a401-424e49aba2a8
Explore related tenders
External ID: cf-ocds-b5fd17-9d38196f-7fa4-44a4-a401-424e49aba2a8 • Added 10 June 2026