Employee Assistance Program & Counselling Services (Lot 1) and Musculoskeletal Support and Treatment Services (Lot 2)
London North Eastern Railway Limited
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Key details
Procurement
- 85100000 Health services
What happened
London North Eastern Railway Limited awarded this contract to SPECTRUM WELLNESS UK LTD | UK INDEPENDENT MEDICAL SERVICES LIMITED worth £1,631,578 on 14 May 2026. The contract runs until 22 Jun 2029.
Description
Lot 1: Employee Assistance Programme (EAP) and Counselling Services: Provide confidential support to employees for personal or work-related challenges, including emotional wellbeing, financial advice, family matters, bereavement, and psychological support. This includes services such as Cognitive Behavioral Therapy (CBT), trauma counselling, and other psychological treatments to help employees manage mental health challenges, particularly those caused by stress, trauma, or role-related psychological concerns. The EAP should be accessible to all LNER employees, including remote workers, across the LNER route.
Trauma Counselling: A key component of the Counselling should include access to trauma-specific counselling, delivered by professionals with experience in dealing with workplace trauma, ideally including rail-related incidents.
Lot 2: Musculoskeletal (MSK) Support and Treatment Services: Provide expert physiotherapy support to all employees, including remote workers, across the LNER route.
Awarded suppliers (2)
- SPECTRUM WELLNESS UK LTD
- UK INDEPENDENT MEDICAL SERVICES LIMITED
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-05ec34 • Added 9 June 2026