Out of Hours Telephone Answering Service
Broadland Housing Association Limited
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Key details
Procurement
- 64214200 Dedicated-business telephone network services
- 79510000 Telephone-answering services
- 79512000 Call centre
What happened
Broadland Housing Association Limited awarded this contract to Norse Group Services Limited worth £180,000 on 9 Jun 2026. The contract runs until 29 Sept 2028.
Description
Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the right to engage additional suppliers in this area of work, should this be necessary, in order to achieve our aims and objectives.
Broadland and Orwell wish to appoint the same out of hours supplier for this contract. Broadland and Orwell would have each have their own individual contract with the successful supplier.
Out of Hours Telephone Answering Service. Telephone answering service is also required at times when Broadland and/or Orwell have team meetings, team building events or other meetings as needed.
Awarded supplier
Contact
Identifiers
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View all →External ID: fts-ocds-h6vhtk-067a65 • Added 9 June 2026