ID 6318340 - DfC – WaHG – Provision and Delivery of Print Management and Graphic Design Services

The Department for Communities (the Department) is responsible for the management of

Social Security benefits, providing advice, information and help to the public and

employers on the range of benefits and other services available.

The Department provides services online and through a network of Jobs & Benefits

Offices across Northern Ireland.

The provision of printed and digital products is one of the main avenues through which the

Department can fulfil this responsibility. The Department uses printed and digital products

in various communications and instructions issued both within the Department and

externally to benefit claimants.

Scope of the Contract

The Department requires a single Supplier for the provision and delivery of printed and

digital products services on a Call-Off basis to support the operation of a range of

business areas within the Department.

The contract has 2 main areas:

• The Provision and Delivery of Print materials to a specified location within Northern

Ireland and on occasion outside of NI, in Great Britain.

• The Creation (Graphic Design) and amending of digital products, providing them to the

Department in pdf format, including 300dpi full colour Web Accessible pdf format when

required.

• To be Web Accessible, the product must comply with the Web Content Accessibility

Guidelines (WCAG) 2.2 AA accessibility standard (WCAG 2.2); these guidelines are

subject to change over time.

Suppliers should refer to the Specification Schedule within the Tender Documents for full

detail on the requirements of this contract