Legal Representation for the Insurance Team

Norfolk County Council requires legal services for the in-house insurance team to predominately help support the delivery of the claims service, and has re-tendered its expiring framework agreement for these services.

The insurance team is a team of 12 staff led by the Head of Insurance and comprises a mixture of claims handler investigators and insurance officers with administrative support provided by the Business Support Team. Legal representation is required by the insurance team to predominately help support the delivery of the claims service.

Legal representatives will need to provide a high standard of professional service advice and guidance on all matters relating to insurance claims handled by the team. Typical duties will include but not be limited to:

• Provision of general legal advice
• Representing the authority in litigation
• Maintaining a knowledge of issues facing the authority and being prepared to offer legal opinions
• Supporting the development and knowledge of the insurance team.

The insurance team provide support to the Norse Group and as such require coverage across the country..