User Centred Design Support for Cyber Improvement Programme 2026/27
NHS England
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Key details
Procurement
- 73300000 Design and execution of research and development
What happened
NHS England awarded this contract to HIPPO DIGITAL LIMITED worth £2,000,000 on 26 May 2026. The contract runs until 31 Mar 2027.
Description
Tactical Cyber User Centred Design Capabilities to deliver User User Centred Design outcomes for the CIPs five core themes.
Embedding User-Centred Design (UCD) capabilities across the programme ensures that every intervention, policy, tool, guidance, or process, is shaped around the real behaviours, needs, constraints, and motivations of the people who must adopt it. Cyber risk is fundamentally influenced by human decision-making, organisational culture, and usability barriers. Without UCD, well-intentioned security measures often fail to achieve uptake, are bypassed, or create new risks.
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View all →External ID: cf-ocds-b5fd17-e9f54cb7-9225-4e45-9e92-5a00e80181d5 • Added 3 June 2026