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Social Media CRM Tool
Care Quality Commission
Awarded
services
This tender has closed
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Key details
Contracting authority
Care Quality Commission
Public authority - central government
Region
Newcastle upon Tyne
Sector
Contract value
£115,000ex VAT
Submissions closed
Not stated by buyer
Published
1 June 2026
Procurement
Contract period
20 April 2026 - 30 April 2029
3 years
Procedure type
Below threshold - without competition
CPV classifications
- 72260000 Software-related services
What happened
Care Quality Commission awarded this contract to Hootsuite Inc worth £115,000 on 20 Apr 2026. The contract runs until 30 Apr 2029.
Description
Care Quality Commission (CQC) requires the provision of a social media CRM tool, delivered through the social media Hootsuite Enterprise Plan, including Hootsuite Advanced Analytics and Talkwalker Core media monitoring, and support services for 20 users.
Actual date signed: 21 April 2026
Awarded supplier
Supplier
Hootsuite Inc
GB-PPON: PLBD-2522-RZCN
Award value
£115,000
Award date
20 April 2026
Contact
Address
Citygate, Gallowgate, Newcastle upon Tyne, NE1 4PA
Website
Email
Identifiers
Buyer reference
CQC EPS 130
Notice ID
051390-2026
OCID
ocds-h6vhtk-06aa48
Explore related tenders
External ID: fts-ocds-h6vhtk-06aa48 • Added 1 June 2026